5 Things Killing your Customer’s Experience.

Posted by Jay Whitelock on July 28, 2015

There are a number of areas we could all improve on when it comes to customer experience. It’s an ever evolving environment, one that we regularly ignore after we have set up a process that the customer takes part in on their journey with us. Taking a little time to understand that things change and adopting processes to the advantage of your customer could raise your bottom line.

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Topics: Business advice, Customer Experience, Unhappy Customers

Customer Experience 101 with Skypoynt

Posted by Tom Pritchard on July 1, 2015

It’s no secret...the web savvy customer today is looking for a mix of price and quality, somewhere in the middle of these two things comes the experience
that your customer has with you.

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Topics: Brand Development, Customer Experience, Customer Service, Online marketing, Online Presence, Service

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