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    5 Things Killing your Customer’s Experience.

    Posted on July 28, 2015 by Jay Whitelock in Business advice, in Customer Experience, in Unhappy Customers

    There are a number of areas we could all improve on when it comes to customer experience. It’s an ever evolving environment, one that we regularly ignore after we have set up a process that the customer takes part in on their journey with us. Taking a little time to understand that things change and adopting processes to the advantage of your customer could raise your bottom line.

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    Customer Experience 101 with Skypoynt

    Posted on July 1, 2015 by Tom Pritchard in Brand Development, in Customer Experience, in Customer Service, in Online marketing, in Online Presence, in Service

    It’s no secret...the web savvy customer today is looking for a mix of price and quality, somewhere in the middle of these two things comes the experience
    that your customer has with you.

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